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Pilot applications open · Canada 2026

Available at 2 AM
when no one else is.

An AI companion that calls your loved one every day, listens for what's changing, and tells you exactly how they are - in plain language, before you think to ask.

Elderly person at home
PHIPA Compliant No app for patients Voice-first design End-to-end encrypted Canadian pilot 2026
55M
People living with dementia worldwide - growing every hour
772K
Canadians affected today. Projected 1 million by 2030
45%
Of Canadian caregivers report severe psychological distress
$97B
Annual value of unpaid dementia care in Canada alone
KinSync dashboard
The Problem

Dementia is a 24/7 condition.
Caregiving shouldn't have to be.

KinSync dashboard

Most families don't know what's happening with their loved one between visits. Not because they don't care - because there's no system that tells them. KinSync is that system.

For the patient

Isolated. Conversations with family become strained. No one is listening closely enough to notice the small changes.

For the caregiver

Carrying a 24/7 mental load with no visibility. Tracking by gut feel. Afraid of missing something serious.

The clinical gap

Appointments are monthly. Crises aren't. There's no continuity between visits - and no record of what happened in between.

The system gap

LTC waitlists up to 8 years in Ontario. 414 new diagnoses every day. The infrastructure doesn't exist. KinSync fills it.

How It Works

Six steps to daily peace of mind

From the first setup to your daily report - here's what happens every single day.

01

You build the profile

Tell us your loved one's name, stories, preferences, and daily routine. It takes 10 minutes. KinSync never forgets a detail.

02

KinSync makes the call

Every morning, a warm call goes out. No app, no screen, no setup needed on their end. Just a familiar, patient voice on the phone.

03

A real conversation happens

KinSync talks slowly, recalls their stories, plays cognitive exercises, and listens for anything that sounds different from yesterday.

04

Signals are extracted

Every call is analysed for mood, appetite, sleep quality, confusion, and safety signals - structured, timestamped, and stored.

05

You get a daily report

Open your dashboard. See exactly how they sounded today. Read the transcript. Review every signal. Know before you ask.

06

You catch things early

A shift in tone on Tuesday becomes an early warning - not a crisis on Friday. Shareable reports for every doctor's appointment.

Questions

What families ask us most

No. KinSync calls them on any phone - mobile or landline. No app, no screen, no setup on their end. The patient experience is simply receiving a phone call.
No. KinSync is a general wellness and communication tool. It does not diagnose, treat, or prescribe. It supports your family and your care team with better information - but always defers to clinicians for medical decisions.
You build a memory profile during onboarding - names, stories, favourite topics, daily routines. KinSync draws on this every call, making conversations feel familiar and personal rather than generic.
KinSync has real-time safety monitoring. If distress, confusion, medication concerns, or safety risks are detected, the designated caregiver receives an immediate alert. Escalation is always to a human - KinSync does not contact emergency services directly.
Yes. All data is encrypted in transit and at rest. We are PHIPA compliant. We do not sell data, share it with advertisers, or use it for any purpose other than providing your family's service. You can export or delete your data at any time.
We are running a closed pilot with 50 caregiver-patient families in Canada in 2026. Spots are allocated in application order. Joining the waitlist now secures your place in line.

Can't find your answer?

Get Started

The daily call your loved one deserves.
The clarity you need.

Join 50 families in our founding pilot. Free access. Real product. Genuine care.

The Product

Everything that happens after the call

One platform. Two experiences. The patient gets a companion. The caregiver gets clarity. Both sides compound over time.

Product Demo

Note: Actual app may differ in features and appearance - we're constantly building and designing.

Want to see the full dashboard experience?

Dual-Sided Platform

Built for both sides of the care relationship

Most tools serve only the caregiver or only the patient. KinSync serves both - connected by a continuous loop of data and personalisation.

Patient Experience

A companion that remembers everything

Your loved one receives a daily phone call from a voice that speaks slowly, recalls their stories, and never rushes them. No app. No screen. No confusion.

  • Morning check-ins and afternoon companionship calls
  • Draws on personal memory profile built by the family
  • Cognitive games adapted to current ability
  • Speaks at a pace comfortable for the patient
  • Detects mood, confusion, and distress passively
  • Works on any phone - mobile or landline
Caregiver Dashboard

Visibility that removes the anxiety

After every call, your dashboard updates. You see what was discussed, how they sounded, and whether anything changed. In plain language, not medical jargon.

  • Daily summaries: mood, appetite, sleep, cognition
  • Real-time safety alerts for distress or confusion
  • Full call transcripts with flagged moments
  • 7-day and 30-day trend visualisation
  • AI-generated pre-visit reports for doctors
  • Family coordination across multiple caregivers
Step by Step

What happens in every call

Six moments. Each one matters.

What We Are Not

Honest about what KinSync doesn't do

KinSync is a general wellness and communication tool. It supports your family and your care team - it does not replace them. We believe in being clear about this.

No diagnoses No prescriptions No emergency response No medical claims Not a replacement for professional care
Get Access

Ready to see it with your own family?

Join the founding pilot. Free access. Honest feedback welcome.

Pricing

Simple pricing. No surprises.

All plans include full access during our pilot period. Billing begins at public launch. Cancel anytime.

Essential
$27.99
CAD per month
  • Daily morning check-in call
  • Basic caregiver dashboard
  • 1 patient profile
  • Safety alerts via SMS
  • 7-day conversation history
  • Email support
Most Popular
Plus
$44.99
CAD per month
  • Unlimited calls per day
  • Full dashboard with mood & cognitive trends
  • Up to 3 caregiver dashboards
  • Real-time safety alerts
  • Weekly summary reports
  • Full conversation transcripts
  • Pre-visit PDF for doctors
Care
$59.99
CAD per month
  • Everything in Plus
  • Priority support response
  • Clinical coordination tools
  • Advanced cognitive trend analysis
  • Custom alert thresholds
  • Family care team access

All plans include free access during our pilot period · Billing begins post-launch · Cancel anytime

For clinics & institutions

Memory care clinics, LTC homes, and home care agencies - we offer per-resident pricing and white-label options. Let's talk.

FAQ

Pricing questions answered

Not during the pilot. All plans are free for our 50 founding pilot families. Billing only begins when KinSync publicly launches, and you'll have 30 days notice before your first charge.
Yes. Monthly plans can be cancelled at any time and you retain access through the end of your billing period.
Annual billing will be available at public launch with 2 months free (equivalent to ~17% discount). This will be offered first to pilot families.
Potentially - the credit allows eligible caregivers to offset 25% of qualifying senior care expenses, which may include KinSync subscriptions depending on your situation. We recommend consulting a tax professional.
All major credit and debit cards via Stripe. We will also support direct bank transfers for B2B institutional plans.
For Clinicians

The data you wish you had between appointments

KinSync gives you continuous cognitive and emotional data from natural daily conversations - no burden on patients, no extra work for your team.

01

Longitudinal Cognitive Data

Track mood, confusion, and engagement trends between appointments. Spot changes that patients can't self-report and families might miss until it's too late.

02

Pre-Visit Summaries

Receive AI-generated reports before each appointment - conversation highlights, flagged concerns, and mood trajectory summarised in one page.

03

Care Team Coordination

Share dashboards with specialists, social workers, and home health aides. One shared view reduces miscommunication across the care team.

04

PHIPA Compliant

Built for clinical workflows. End-to-end encryption, explicit consent flows, and role-based access controls designed for Canadian health privacy law.

05

Between-Visit Monitoring

Your patients aren't only patients during appointments. KinSync fills the gaps with continuous, low-friction data collection via daily phone calls.

06

Early Signal Detection

AI-flagged anomalies - sudden mood drops, increased confusion, sleep disruption - help you prioritise interventions before crises happen.

Clinical Partnerships

Interested in a research collaboration or pilot?

We're working with memory care clinics, neurology practices, and academic medical centres. We offer research MOUs, co-authorship opportunities, and free access for pilot patient families.

About KinSync

Built for the hardest chapter.
By someone who felt the gap.

KinSync exists because dementia caregiving is a 24/7 responsibility - but families only get information when they're physically present. We built the system that closes that gap.

"No dementia patient should feel alone. No caregiver should carry it alone." Arjun Singh - Founder, KinSync
55M
People living with dementia globally - a number doubling every 20 years
Zero
Existing solutions that serve both the patient and the caregiver simultaneously
One
Daily call that changes how a family experiences the hardest chapter of their lives
Arjun Singh
The Founder

Built by someone who understands the gap

KinSync started with a simple observation - dementia caregiving is a 24/7 responsibility, but caregivers only get information when they're physically present. The rest of the time, they're guessing. Anxious. Waiting for something to go wrong.

I built KinSync to close that gap. To give families daily visibility, not weekly anxiety. To give patients a voice - even when words are getting harder to find. And to give doctors the longitudinal data they need to make better decisions between appointments.

This is not a technology product dressed up in healthcare language. It's a care product built on top of the best AI available.

Arjun Singh - Founder, KinSyncHBA Candidate, Ivey Business School

What We Stand For

Six principles we won't compromise on

01

Privacy by design

Not as compliance. As a commitment to the families trusting us with the most sensitive conversations imaginable.

02

Honest about limits

KinSync is not a medical device. We say that clearly, repeatedly, because it matters for how families use us.

03

Both sides matter

A product that only serves the caregiver ignores the patient. A product that only serves the patient leaves the caregiver behind. We serve both.

04

Clinically grounded

Every feature is designed with clinical literature behind it. We don't invent health claims - we support what evidence already validates.

05

Human always wins

When AI is uncertain, it defers. When a signal is ambiguous, it flags and escalates to a person. KinSync never acts alone on a health decision.

06

Built to last

Dementia care is a multi-year journey. KinSync is built to be a partner for the whole duration - not a tool families outgrow in three months.

Pilot Access

Get early access to KinSync

We're running a closed pilot with 50 caregiver-patient families in Canada. Spots are limited and allocated by application order.

  • Free access for the full pilot period
  • Direct line to the founding team
  • Shape the product before public launch
  • First access to clinical outcome data

We don't spam. We don't sell data. You'll hear from us when your spot is ready - and not before.

Something went wrong. Please email us at support@kinsync.health

By submitting, you agree to our Privacy Policy and Terms of Service.

✓

You're on the list.

We'll be in touch personally when your spot opens - usually within 2 weeks. If you have questions in the meantime, email support@kinsync.health

Contact

Let's find the right plan for your family

Whether you're a family exploring options, a clinician considering a partnership, or an organisation looking for group pricing - we're here.

Get in touch

We're a small founding team - you'll hear from a real person, not a bot.

Email us directly
We typically respond within one business day.

For clinicians & organisations

Looking for volume pricing, PHIPA documentation, or a clinical pilot? Our partnerships team can set up a custom plan.

support@kinsync.health

Send us a message

Legal

Privacy Policy

Last updated: May 30, 2026

1. Information We Collect

We collect information you provide directly - account details, care recipient profiles, and conversation data. We also collect usage data (device type, session duration) to improve our service. We never sell personal information to third parties.

2. How We Use Your Data

Conversation data is used to generate cognitive insights, mood tracking, and care summaries for authorised family members and clinicians. We use anonymised, aggregated data to improve our AI models. Individual conversations are never used for advertising.

3. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain strict access controls, audit logs, and regular security assessments hosted on compliant cloud infrastructure.

4. PHIPA Compliance

KinSync is designed to comply with Ontario's Personal Health Information Protection Act (PHIPA) and Canada's PIPEDA. We do not share personal health information without explicit consent.

5. Your Rights

You can request access to, correction of, or deletion of your personal data at any time. Contact support@kinsync.health for any requests.

6. Data Retention

We retain conversation data for the duration of your active subscription plus 90 days. After account deletion, all personal data is permanently removed within 30 days.

7. Contact

For privacy-related questions, contact us at support@kinsync.health.

Legal

Terms of Service

Last updated: May 30, 2026

1. Service Description

KinSync provides AI-powered companion calls and cognitive tracking for individuals with dementia and their care teams. Our service is not a substitute for professional medical care, emergency services, or in-person caregiving.

2. Eligibility

You must be 18 or older to create a KinSync account. By enrolling a care recipient, you represent that you have legal authority to make healthcare decisions on their behalf or have obtained appropriate consent.

3. Not a Medical Device

KinSync is a wellness and communication tool. It does not diagnose, treat, or prevent any disease. Cognitive tracking features are informational only and should not replace clinical assessments by licensed healthcare providers.

4. Emergency Limitations

KinSync is not an emergency service. If a conversation indicates immediate danger, our system alerts designated caregivers but does not contact 911 or emergency responders. You are responsible for ensuring appropriate emergency plans are in place.

5. Subscription & Billing

Subscriptions are billed monthly. You may cancel at any time; access continues through the end of the current billing period.

6. Acceptable Use

You agree not to misuse KinSync's services, including attempting to extract training data, using the service for non-care purposes, or providing access to unauthorised third parties.

7. Limitation of Liability

KinSync is provided "as is." We are not liable for decisions made based on AI-generated insights. Our total liability is limited to the fees paid in the 12 months preceding any claim.

8. Contact

For questions about these terms, contact support@kinsync.health.